work expands to fill the time available

Well, that's part of the reason it's so long since the lst post and I'm amazed how easy it is to let the habit slip when under pressure.

I have looking long and hard at change management issues of late, and suspect it is a comfort blanket. The reality is that you cannot manage change. we can do our best to identify key issues, and what a range of impacts will be (but we will be largely wrong at the micro level where change impacts at individual level). We can do our best to develop a mindset that helps us react to change on a positive basis. But I do not think we can manage it - it will find us, and it's then up to us.

coping with change is an individual exercise, and the ability and resilience of organisations is the aggregate of the inidividual responses. 

So. "change management"? - down to you.

for some interesting alternative views, see Holger Nauheimers work